| Job Title: |
|
Customer Care Representative |
| Category: |
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Client Services |
| Total Positions: |
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1 |
| Job Location: |
|
Lahore |
| Gender: |
|
No Preference |
| Minimum Education: |
|
Bachelors |
| Career Level: |
|
Experienced Professional |
| Minimum Experience: |
|
3 Years |
| Salary Range: |
|
PKR 45,000 to 60,000 per Month |
| Apply By: |
|
Aug 15, 2021 |
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| Job Description: |
- Maintaining a positive, empathetic and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Processing orders, forms, applications, and requests.
- Keeping records of customer interactions, transactions, comments and complaints.
- Communicating and coordinating with colleagues as necessary
- Providing feedback on the efficiency of the customer service process.
- Managing a team of junior customer service representatives.
- Ensure customer satisfaction and provide professional customer support.
- Good English Communication Skills
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| Company Information |
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Company Name: Karma Software Solutions
Company Description:
Looking for cutting-edge solutions, whether you are a startup, global organization, or an established brand? With 50+ software engineers and IT experts, we can make it possible for you.
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