-        To grow sales profit, and to motivate staff to achieve the same goal.

-        To develop and grow a customer focus commercial operation including new shops to maximize available assets, planning 2 to 3 years in advance.

-        As the Retail Head, to develop, implement, review and monitoring the retail operating plan and budget.

-        To ensure all shops are efficiently and effectively managed, visiting them regularly, and monitoring their compliance with policy, procedure and standards.

-        To manage the warehouse operation.

-        Working in conjunction with consultants and contractors, to carry out new shop site evaluations and questionnaires.

-        Working with contractors, to ensure shop refits are carried out in accordance with national guidelines meeting relevant time schedules, and ensuring shop standards are maintained on an ongoing basis.

-        To effectively recruit, induct, lead, manage, train and develop Retail Area Manager, Retail Managers and Casual staff to agreed procedures and standards.

-        To ensure the effective management of all retail staff and volunteers and to ensure adequate staffing levels throughout the business.

-        To Issue, manage, and analyze required, routine reports including inventory reports, cash control reports, sales reports.

-        To helping in store design and organizing store displays.

-        Monitor inventory levels to determine the need for stock supply at each retail outlet.

-        Managing stock levels and making key decisions about stock control and execute month stock taking.

-        Securing merchandise by implementing security systems and measures.

-        To maintain accurate records of all pricing, sales, and activity reports.

-        To analyzing sales figures and forecasting future sales.

-        Formulating pricing policies by reviewing merchandising activities; determining additional needed sales promotion; authorizing clearance sales; studying trends

-        Making use of software to record sales figures, for data analysis and forward planning.

-        Ensuring standards for quality and customer service at the stores.

-        Responding to customer complaints and comments.

-        Analyzing customers’ feedback and recommending management to maintain product portfolio.

-        To resolve health and safety, legal and security issues.

-        To ensure awareness and account for competition and retail sector trends.

-        Any other relevant task as assigned by the Management.