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Network Engineer (Retail) Zeta Technologies More jobs from this company	Email this job

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Job Title:		Network Engineer (Retail)
Category:		Engineering
Total Positions:		2
Job Location:		Islamabad
Gender:		No Preference
Minimum Education:		Bachelors
Degree Title:		BS in IT/System Engineering/Computer Systems Engineering.
Career Level:		Entry Level
Minimum Experience:		1 Year
Salary Range:		PKR 25,000 to 35,000 per Month
Apply By:		Jan 14, 2018

Job Description:

Fault Monitoring/Fault Handling/Fault Reporting/Fault trouble shooting

Monitor/Trouble shoot faults and report/escalate faults to designated team/vendor

Turnaround time for a complaint lodged by customer in case of:

Call Connectivity Issue - 2 hour.

Routing/Suplier issue - 60 minutes

Talk time issue - 2 hours or before preferably.

Maintenance & Monitoring:

Maintenance/Monitoring to be done every week Monitoring of the calls, routes, Codes, Zones, server.

Timely & Accurate Reporting as per required by Business Development & Finance (Retail)

1. Traffic Summary Report

2. Monitoring Report

3. Carrier Summary Report

4. Daily reports to be submitted latest by 1:00 p.m while monthly reports by the 5th of each month

Required Skills:

Microsoft Office,Postgree SQL,VOIP,Linux.

Company Information

Company Name: Zeta Technologies
Company Description:
Zeta Technologies is a young yet energetic company backed by pool of seasoned professionals having over a decade of experience in providing IT and Telecom services which is reliable, professional and sensitive to its customers’ needs. Zeta Technologies has achieved excellence in providing business class and cutting edge IT and Telecom services due to vast experience in successfully handling large scale projects.

Zeta has set a vision to become a premier solutions provider company offering world leadership in digital solutions for the networked society - a society transformed by personalized solutions, speaking the identical digital language where everyone is able to communicate anytime, anywhere. In our chosen market, we are focusing on becoming the leaders in client satisfaction, innovation, professionalism and superior quality Voice & Data solutions.