| Job Title: |
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Customer Service Executives |
| Category: |
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Client Services |
| Total Positions: |
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4 |
| Job Location: |
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Lahore |
| Gender: |
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No Preference |
| Minimum Education: |
|
Bachelors |
| Career Level: |
|
Entry Level |
| Minimum Experience: |
|
1 Year |
| Salary Range: |
|
PKR 18,000 to 40,000 per Month |
| Apply By: |
|
Feb 12, 2018 |
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| Job Description: |
We are looking for an exceptional "Customer Service Executive" for it's Lahore office. As front-line support for our customers, your mission is to delight our customers by responding quickly and effectively to their questions and issues via Phone call, live chat and email support.
If you are customer-focused with excellent communication and listening skills, and you have a passion for helping people solve problems, while maintaining high customer satisfaction, we want to talk with you!
Resposbilities:
- Manage incoming inquiries over the live chat or email about products/services
- To go above and beyond for our customers to ensure they are delighted, first time every time
- Understand our customers needs through excellent questioning and problem-solving skills
- Continuously provide feedback and ideas on how to improve the customer experience we deliver
Desired Qualifications
- Excellent verbal, written, and interpersonal communication skills
- Experience meeting customer service or customer satisfaction goals
- Highly motivated, focused, passionate about connecting to the customer
- Attention to detail and ability to interpret information making sound recommendations
- Ability to learn and retain knowledge of our products or services
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| Required Skills: |
| ,,communicaton,sales and marketing |
| Company Information |
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Company Name: CrunchPress
Company Description:
CrunchPress (Pvt) Ltd is a full service Pakistan based BPO and software house. We have marketing offices in USA and South Asia.
We deliver digital solutions related to web, mobile and business automation to our clients worldwide. We have been outsourcing for the last 3 years and finally decided to open our own development branch here in Lahore.
CrunchPress is looking for people who are interested in developing their career with us. Successful candidates should enjoy working in a well-managed team environment; have the enthusiasm and ambition to complete projects to the highest standard and want to be part of an organization that has high quality values.
Why Join CrunchPress
- Structured learning, development opportunities and career growth.
- Performance based rewards and annual/semi-annual increments.
- Healthy and friendly working environment which leads to greater job satisfaction.
- Open door policy offering accessibility and approachability to all our employees.
- CrunchPress is an equal opportunity employer and believes in long term hires.
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