Job Title: |
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Customer Care Associate - Online |
Category: |
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Client Services |
Total Positions: |
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1 |
Job Location: |
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Karachi |
Gender: |
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No Preference |
Age: |
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20 to 30 years |
Minimum Education: |
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Bachelors |
Career Level: |
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Entry Level |
Minimum Experience: |
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Fresh1 Year |
Salary Range: |
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PKR 0 to 0 per Month |
Apply By: |
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Apr 22, 2018 |
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Job Description: |
- Attracts potential customers by answering product and service questions over email and live chat; suggesting information about our products.
- Maintains customer order records by updating information on file.
- Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem.
- Selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
- Recommends potential products or services to management by collecting customer information and analyzing customer needs. Prepares product or service reports by collecting and analyzing customer information. Contributes to team effort by accomplishing related results as needed.
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Required Skills: |
Customer service,Communication Skills,Multi-Tasking,Product Knowledge,Quality Focus |
Company Information |
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Company Name: AdFlux Solutions Company Description: AdFlux Solutions
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