Job Title: |
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Team Lead |
Category: |
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Telemarketing |
Total Positions: |
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1 |
Job Location: |
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Rawalpindi |
Gender: |
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No Preference |
Minimum Education: |
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Bachelors |
Career Level: |
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Experienced Professional |
Minimum Experience: |
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2 Years3 Years |
Salary Range: |
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PKR 35,000 to 50,000 per Month |
Apply By: |
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Dec 29, 2018 |
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Job Description: |
We are looking for the right candidate who can manage diverse administrative functions for Call Center and excel in over achieving our sales targets.
Primary functions will include:
- Requires a thorough knowledge of the Call center projects.- Manage a team of call center associates including, interviewing, hiring, training employees and building a team.- Appraising performance and rewarding associates, addressing complaints and resolving problems.- Designing and producing various statistical reports to measure efficiency of associates and designing process improvement to continuously provide excellent service quality.- Consulting with senior management to define and manage projects that encompass and impact many associates or strategic goals. |
Required Skills: |
Ability to translate ideas into concepts,Detail Oriented,Strong Microsoft Office Skills,Ability to train new associates,Strong ownership skills,Ability to achieve optimal performance results,Ability to lead projects,Experience in BPO/Call Center supervisory role |
Company Information |
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Company Name: BizTechBPO Company Description: BizTech is a US based inbound/outbound contact center providing integrated customer contact solutions primarily to the sales industry.
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